Parimatch Support Service

For PariMatch users, the support service is a way to solve problems that arise when using the bookmaker’s website.

Most often, players contact support with the following problems:

• Difficulties with performing verification: the verification code is not received, difficulties with verifying the uploaded documents;
• Failures during financial transactions, receiving bonuses;
• The site is unavailable;
• Rejection of beta, inability to activate payment systems;
• Difficulties with creating an account, authorizing on the website of the bookmaker’s office.

At Pari Match, support contacts are listed on the official website. They are written at the bottom of the main page, in the “Help” section. In total, there are 3 main ways to contact technical support:

• Phone call.
• Writing a letter to e-mail.
• Submitting a request via live chat.

A feedback form is also available to authorized users. To submit a request through it, go to the “Info-Center” subsection (help.PariMatch.ru). A form will appear in which you need to enter:

• name;
• E-mail address;
• phone number;
• account ID;
• the subject of the request;
• message.

After entering the required data, click on the “Submit” button.

In PariMatch, the phone numbers of the technical support hotline are different for different countries. So, bettors need to call +447059761859.

Before dialing the phone of the PariMatch bookmaker’s office or another country, get ready to give answers to clarifying questions that a support employee may ask.

Clarifying questions allow you to identify the bettor, to make sure that the technical support worker is talking directly to the account owner.

If you cannot or do not want to make a phone call to PariMatch, please contact the support service via e-mail. Support letters should be sent to [email protected]. For bettors, the address is [email protected].

In the text of the letter, you must write a question, the answer to which you want to receive, or indicate information about the problem that has arisen. If necessary, attach screenshots or scanned copies of documents to the text part. To send a request, click on the e-mail address on the bookmaker’s website or enter it in the corresponding line of your mailbox.

You can also use the live chat to contact the support, located at the bottom right of the main page of the official website. Click on the “Have questions” button if you want to start a dialogue with a technical support worker.

A window will open in which you need to write your name, email address. In addition, you can log in using profiles in the social network “Facebook”. When you enter the text in the field, click on the “Start Chat” button. Technical support will provide you with a quick and constructive answer to your question.